HOW DO I KNOW IF AN ITEM IS ELIGIBLE FOR RETURN?

Our products are not eligible for Return/Exchange.

WHAT IF I RECEIVE A DAMAGED / DEFECTIVE / WRONG PRODUCT?

We follow strict quality control for our shipping and packaging processes. However, in rare cases, if you receive a damaged, defective, or incorrect product or an incomplete order, please contact us within 24 hours of receiving your order.

📩 Email us at support@naturalfragrance.in with clear pictures of the product and packaging.

After verification, we will process a replacement or refund within 4-7 working days.